Blending Customer-Orientated Sales, Servant Leadership, and Biblical Principles of Servanthood into a New Sales Framework: The Serving Salesperson

  • Daniel H. McQuiston

Abstract

This paper blends the philosophical concepts of customer-oriented sales and servant leadership together and combines that blend with biblical principles of servanthood to propose a “serving salesperson” framework for sales. After examining the literature on customer-oriented sales and servant leadership, the paper employs the results of a qualitative survey of a sample of Christian salespeople to identify the characteristics of a “serving salesperson.” The paper then goes on to offer a set of seven practices of the serving salesperson. Biblical illustrations of each of the seven practices are then offered.

Published
2018-03-26
How to Cite
McQuistonD. H. (2018). Blending Customer-Orientated Sales, Servant Leadership, and Biblical Principles of Servanthood into a New Sales Framework: The Serving Salesperson. Christian Business Academy Review, 13(1). Retrieved from https://cbfa-cbar.org/index.php/cbar/article/view/484
Section
Professional Issues